Logo WSSC Water

Customer Service Advisor (Call Center)

About the Employer | www.wsscwater.com
Annual Salary

Job Description

Ability to establish rapport with customers, field staff and contractors. Interacts with the customer to schedule and process meter readings, process electronic credit card and check payments, initiates or removes penalties/fees and calculates new balance processes name/address change and final bill emails, initiates refunds and Dispute Resolving Board (DRB) requests, and provides information to...

Employee Ratings WSSC Water

  • Based on full-time and part-time employees only, with 119 reviewers

    Overall Rating

    Career Opportunities
    Compensation & Benefits
    Work-life balance
    Senior Management
    Culture & Values
    CEO Approval
    Recommend to a friend

    They do business with integrity and rational thinking. Overall, it's an excellent place to work, with products that are winning in the marketplace.

Reviews

  • Grat place to work at Associate Project Manager

    2022-04-13 10:23:02.773

    benefits and a good schedule option

    hard to grow to negotiate for high pay before getting in