Logo Walmart

Customer Service Associate

About the Employer | www.walmart.com
Annual Salary

Job Description

What you'll do

As a service desk associate at Walmart, you are more than just an 'item scanner'. You play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate that customers interact with. That's why it's so important to smile, greet, and thank each and every customer.

The pace can be intense, especially in the evenings, on weekends, and during a holiday season. There are times when you have to juggle several tasks in a short amount of time while helping customers: processing returns, scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea!
Duties and Responsibilities

  • Smile, greet, and thank customers with a positive attitude
  • Stand for long periods of time while checking out customers quickly and accurately
  • Keep your area clean and presentable
  • Answer customer questions and help them with their needs
  • Be available to assist associates across the store as needed
  • Be knowledgeable of all money transfers and transactions
  • Know the return policy to be able to process returns quickly

#storejobs

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity – unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Job Types: Full-time, Part-time

Pay: From $11.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Holidays
  • Weekends

Supplemental Pay:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

Communication method(s) used:

  • In person

Hours per week:

  • 20-29
  • 30-39

Typical start time:

  • 2PM

Typical end time:

  • 11PM

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • Open to applicants under 18 years old, provided it is legally allowed for the job and location
  • Open to applicants who do not have a high school diploma/GED
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Company's website:

  • careers.walmart.com

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Plastic shield at work stations
  • Temperature screenings
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

Employee Ratings Walmart

  • Based on full-time and part-time employees only, with 50701 reviewers

    Overall Rating

    Career Opportunities
    Compensation & Benefits
    Work-life balance
    Senior Management
    Culture & Values
    CEO Approval
    Recommend to a friend

    They do business with integrity and rational thinking. Overall, it's an excellent place to work, with products that are winning in the marketplace.

Reviews

  • good place to work temporarily

    2012-06-11 08:44:54.98

    good to work for a world renown company

    store is too big you can get lost