Logo The St. James

Barista

About the Employer | www.thestjames.com
Annual Salary

Job Description

Make a meaningful impact as a Baristaat Vim and Victor, a new restaurant by Chef Spike Mendelsohn at The St. James Sports and Wellness Complex. All team members receive a complimentary health club membership. Take a position with an organization that cares about you taking care of yourself.Located in Springfield, VA. Full-time and part-time opportunities available.

WHAT WE’RE LOOKING FOR:

  • You take gratification in making guests happy

  • You often catch yourself smiling for no reason

  • You take pride in seeing your teammates succeed

  • You seek opportunities to advance your skills

  • You perform at your best, cause that’s the only way you know how, and you can make it look easy

WE’D LIKE TO KNOW ABOUT …

  • Your most recent cafe experience and the service you received

  • What you get out of being a barista or cashier

  • What does the word “hospitality” mean to you?

  • What point of sales systems you are comfortable with

  • A time where you wish you would have communicated better

  • Your favorite colleague so far in your career: peer, boss or direct report

RESPONSIBILITIES:

  • Responsibilities and essential job functions include but are not limited to the following:

  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Vim and Victor.

  • Maintains a calm demeanor during periods of high volume or unusual events to keep area operating to standard and to set a positive example for the shift team.

  • Anticipates customer and store needs by constantly evaluating environment and customers for cues.

  • Communicates information to manager so that the team can respond as necessary to create the best environment during each shift.

  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.

  • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.

  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.

  • Follows Vim and Victor operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.

  • Maintains a clean and organized workspace so that partners can locate resources and product as needed.

  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.

  • Recognizes and reinforces individual and team accomplishments by using existing organizational methods.

  • Maintains regular and punctual attendance

  • Supporting the safety of all members, guests and employees.

QUALIFICATIONS:

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation

  • Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication

  • Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

  • Available to perform many different tasks within the store during each shifT

  • Ability to learn quickly

  • Ability to understand and carry out oral and written instructions and request clarification when needed

  • Strong interpersonal skills

  • Ability to work as part of a team

  • Ability to build relationships

  • Knowledgeable of safety training, procedures and best practices used throughout the sports and wellness industry.


ADDITIONAL INFORMATION

For more information, please visit our website: www.thestjames.com.

The St. James is an equal opportunity employer committed to diversity and inclusion. We welcome qualified applicants from a variety of backgrounds inclusive of their race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran.

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