Logo Texas Health Resources

Verification Specialist

About the Employer | www.texashealth.org
Annual Salary

Job Description

Verification Specialist

We’re looking for a qualifiedVerification Specialistlike you to join our Texas Health family.

Position Highlights

  • Work location: 612 East Lamar Blvd, Arlington, TX 76011 (Remote)
  • Work environment: Office & Clerical
  • Work hours: Full-time, 40 hours weekly, Monday-Friday 10am-630pm
  • Salary range: Min $15.57 – Max $25.08 per hour (based on relevant experience)

At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve.”

We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2,200 employees of consolidated joint ventures in the greater Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.


  • H.S. Diploma or Equivalent Required
  • 1 Year Experience in a healthcare field, customer service, telemarketing, or call center environment Required
  • Working knowledge of Medical Terminology Required
  • Insurance verification knowledge Preferred

Licenses and Certifications

CHAA - Certified Healthcare Access Associate preferred upon Hire


Requires good written, oral, and telephone communication skills.

Requires knowledge of general office equipment, PCs, and associated software packages.

Ability to type 35 WPM corrected for errors preferred.

General knowledge of medical terminology preferred.

Position Responsibilities

Completes verification and pre-certification processes for pre-admitted/admitted/discharged patient accounts in compliance with productivity and accuracy requirements set forth by Patient Access leadership.

Communicates with patients, Utilization Review, Financial Counselors, etc. regarding out of network coverage, inactive benefits, or items requiring special attention.

Utilizes tools such as VoiCert, PixCert, Monitored Call, NEBO, ECARE, etc. to complete verifications, precertifications, and notifications as required and ensure the system maxims revenue for the account.

Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.

Completes other duties as assigned.

Why Texas Health
At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture makes it a great place to work.

Here are a few of our recent awards:

  • 2021 FORTUNE Magazine’s “100 Best Companies to Work For®” (7th year in a row)
  • Becker's Healthcare "150 Great Places to Work in Healthcare" (4 years running)
  • “America’s Best Employers for Diversity” list by Forbes
  • A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work®

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.

Do you still have questions or concerns?Feel free to email your questions to [email protected]

Employee Ratings Texas Health Resources

  • Based on full-time and part-time employees only, with 750 reviewers

    Overall Rating

    Career Opportunities
    Compensation & Benefits
    Work-life balance
    Senior Management
    Culture & Values
    CEO Approval
    Recommend to a friend

    They do business with integrity and rational thinking. Overall, it's an excellent place to work, with products that are winning in the marketplace.