Logo Sun Coast Resources, Inc.

Order Entry Representative

About the Employer | www.suncoastresources.com
Annual Salary

Job Description

JOB TITLE:Order Entry Representative

LOCATION:Houston

POSITION REPORTS TO: Order Entry Manager

SCHEDULE: Monday-Friday (7am-4pm)

COMPENSATION: Commensurate with experience and skills

RESPONSIBILITIES

  • Create and enter sales orders for fuel, tanks, services and special projects with accuracy and detailed notes
  • Receive telephone calls and handle caller inquiries in a professional manner
  • Coordinate customer deliveries with other terminals
  • Communicate with sales representatives and dispatchers regarding customer needs
  • Other related tasks as assigned by manager

BASIC REQUIREMENTS

  • Minimum one year experience in a high volume data entry and customer service environment
  • Minimum one year recent phone experience in a corporate environment communicating with customers
  • Strong proficiency in Microsoft Office, Excel, Outlook and Word programs
  • Must be able to type minimum of 30 WPM
  • Must be motivated, able to communicate effectively with co-workers and management and work well in a team environment
  • Excellent organizational skills and a keen attention to detail, with the ability to multi-task and prioritize multiple deadlines
  • Adept at problem solving
  • Professional appearance and demeanor
  • Stable employment history
  • Must be able to pass background screening
  • Clear concise written and verbal communication skills, must be able to accurately repeat information back to the customer
  • Flexible with change
  • Willingness to accept constructive criticism and learn
  • Must be able to work in a fast-paced environment with shifting priorities while maintaining a positive demeanor

PREFERRED

  • SAP experience
  • Experience in the fuel or transportation industry preferred
  • Customer Service phone experience

Sun Coast Resources, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, gender identity, sexual orientation, status as a protected veteran, among other things, or status as a qualified individual with disability.

Employee Ratings Sun Coast Resources, Inc.

  • Based on full-time and part-time employees only, with 136 reviewers

    Overall Rating

    Career Opportunities
    Compensation & Benefits
    Work-life balance
    Senior Management
    Culture & Values
    CEO Approval
    Recommend to a friend

    They do business with integrity and rational thinking. Overall, it's an excellent place to work, with products that are winning in the marketplace.

Reviews

  • Challenging, but rewarding Tank Department

    2021-10-11 22:07:08.697

    I can’t complain. Funny part is that a lot of people do end up complaining about one thing or another but you’ll also notice these people don’t stay with the company for very long. Sun Coast Resources requires a higher level of commitment that some may not be willing to give. It’s fair if you want a more laidback job that doesn’t take a lot of effort on your part but if you’re looking for a challenge that’ll reward your efforts, I recommend giving this company a chance.

    The boss isn’t the easiest to please. You will be held to a high standard.