HOSPICE QUALITY ASSURANCE SPECIALIST
Assist in the development, implementation, and evaluation of the Continuous Quality Improvement (CQI) program and activities that support Agency's objectives in delivering quality patient care services.
Assist in developing, and implementing, an Agency CQI program.
Assist in preparing billing daily if assigned.
Assist in reviewing Plans of Care and with chart audits.
Assist in the implementation of approved recommendations and assessing the Agency’s success in correcting clinical record deficiencies.
Participate in case conference activities and ensure, through attendance and record reviews, that conferences are conducted and documented, in accordance with Agency policy.
Participate in telehealth visits to assist in collecting and documenting OASIS visits if assigned.
Ensure the confidentiality of clinical records.
Promote, and maintain, an environment that is compliant with federal, state, and local regulatory agencies.
Participate in development, and implementation, of a staff educational program for documentation and Quality Improvement.
Work with administrative, and supervisory personnel, regarding home care visits to ensure high quality, and proper follow-up, patient care with regard to patient needs.
Consult with physicians, when necessary, to ensure and maintain safe, efficient, and quality patient care.
Perform chart audits and assist with case conferences if assigned.
Other duties as assigned.
Position is stressful in terms of meeting deadlines.
It requires minimal lifting of office records and printouts.
It is primarily a desk job, which essentially involves sitting, standing stooping, and walking, as well as an inordinate amount of telephone communication.
This is a remote position, however in person visit is required if requested by management.
The ability to communicate well, both verbally and in writing, in English is required.
Utilization of CRT, multi-line telephone, copy machine, and basic medical equipment.
Has access to all patient medical records, personnel records, and patient financial accounts, which may be discussed with the Management and Quality Assurance department staff, as well as outside government agencies.
1. Must be a Registered Nurse or Licensed Practical Nurse.
2. Must be adept at preparing patient charts.
3. Must have experience in developing, implementing, and evaluating continuous quality improvement programs and activities.
4. Must have the ability to demonstrate self-confidence, and a positive attitude, and maintain enthusiasm and commitment, with respect to goal achievement.
5. Must have a criminal background check.