Logo PCIHIPAA

Technical Support

About the Employer | www.pcihipaa.com
Annual Salary

Job Description

PCIHIPAA located in Las Vegas, NV is currently hiring for a full-time Technical Support to ensure customer success when it comes to using our product that effectively secures client information. This essential technical support position earns a competitive wage of $40,000 - $45,000/year, depending on experience.

In addition to competitive pay and our positive company culture, we offer our Technical Support the following benefits:

  • Paid time off (PTO)
  • 401(k) with 4% company match
  • Holiday bonuses
  • Competitive compensations
  • Ability to work from home if desired

Have we piqued your interest? Are you ready to apply? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!


DAY-TO-DAY

This technical support position works a full-time schedule located at our Las Vegas office.

Our Technical Support is essential to the success of our company, and our clients, as you focus on providing superb customer service through excellent product support. Much of your time is spent answering incoming calls and chats, managing a small book of business, assisting with additional research, undertaking data entry projects, and backing up our customer success managers and merchant service team. Your go-getter personality means you never settle for mediocracy, and it shows as you actively seek to resolve customer concerns. Your friendly and positive attitude shines through what you do and leaves our clients feeling confident and secure in the services we provide!


ABOUT PCIHIPAA

At PCIHIPAA, we pride ourselves on providing customers with a top-quality service that directly keeps their personal medical information safe. With our innovative technology, we help independent medical and dental providers keep their patients' health information private and secure by protecting their databases from breaches and human errors. We also love to give back to the community, and a portion of all our proceeds go to various charities and organizations that are important to our clients and team members!

With such a large healthcare market for us to work with, we are looking for passionate, customer-oriented people to join our team and help us expand. We believe that you can have fun while you work hard and we maintain a low drama environment. When you join us, you enjoy competitive pay, great benefits, and opportunities for career growth!


OUR IDEAL CANDIDATE

  • Customer Service Rockstar - genuinely enjoys serving the needs of others
  • Organized - can manage a variety of tasks without sacrificing quality or efficiency
  • Strong Communicator - can communicate with clarity to ensure. nothing gets lost in translation
  • People Person - enjoys interacting with a variety of people and personality types
  • Positive - approaches situations with enthusiasm and optimism that is contagious

If this sounds like you, keep reading!


REQUIREMENTS

  • Able to type 45+ words a minute

If you meet the above requirements, we need you. Apply today to join our team as a Technical Support!

Location: 89119

Employee Ratings PCIHIPAA

  • Based on full-time and part-time employees only, with 13 reviewers

    Overall Rating

    Career Opportunities
    Compensation & Benefits
    Work-life balance
    Senior Management
    Culture & Values
    CEO Approval
    Recommend to a friend

    They do business with integrity and rational thinking. Overall, it's an excellent place to work, with products that are winning in the marketplace.

Reviews

  • PCIHIPAA FAMILY

    2022-01-06 12:28:59.743

    Positive state, ACE, great pay

    NONE cons, nothing bad, no complaints,