Logo MassMutual

Digital Operations Customer Care Advocate - 100% REMOTE

About the Employer | www.massmutual.com
Annual Salary

Job Description

Develop and maintain a knowledge base of the evolving digital products and services. For pre-policy issue servicing, guide the prospective customer through the application process & technical challenges, schedule/manage medical exams and explain workflows and procedures related to the application process. Handle policyholder complaints/problems and ensure that problems are resolved, and action...


Employee Ratings MassMutual

  • Based on full-time and part-time employees only, with 1383 reviewers

    Overall Rating

    Career Opportunities
    Compensation & Benefits
    Work-life balance
    Senior Management
    Culture & Values
    CEO Approval
    Recommend to a friend

    They do business with integrity and rational thinking. Overall, it's an excellent place to work, with products that are winning in the marketplace.