Logo Jerry

Part-time Students - Customer Support Specialist

About the Employer | www.getjerry.com
Annual Salary

Job Description

We’d love to hear from you if you like:

  • Start-up energy working with a brilliant and passionate team
  • $900 billion market opportunity
  • Exponential growth (10X revenue in 2020)
  • Rockstar teammates. You will be working with a strong leadership team from Facebook, Alibaba, Amazon, Lending Club, GEICO, SoFi, etc.

We’re looking for ambitious, eager and competitive students to join our customer experience team in Lockport! We offer remote, flexible part-time work because we know how busy your schedules are. You will gain invaluable work experience with Buffalo's fastest growing tech startup while making a great income and learning on the job. We also offer full-time positions for graduates who are looking to jumpstart their career.

In this role, you’ll be responsible for providing an amazing experience for our customers. To succeed, you'll need to be great with people, driven, a strong problem-solver and able to switch gears quickly between tasks.

As a Customer Support Specialist, a key component of your role will be to learn all about our insurance partners. This means that you’ll start by supporting our sales and customer service team and, as you grow, you will have opportunities to move into a specialization or leadership roles. We’ll provide personalized training and coaching to set you up for success each step of the way.

We offer the opportunity for you to:

    • Train and work online from your dorm
    • Gain professional experience w/ a startup while in school
    • 15-20 hour commitment
    • Potential for full-time job offer upon graduation
About Jerry:

Jerry is building the first Super App to save car owners time and money on all their car expenses. Drivers deserve better. That’s why we’re committed to making shopping for insurance, financing, maintenance, repairs, parking and more just a few clicks, texts, or swipes away.

Jerry is taking processes that haven’t substantively changed in decades and reimagining and redesigning them. Using artificial intelligence, machine learning and bots, Jerry eliminates the need for long forms and phone calls while providing personalized services for all car-owners’ needs.

Today, Jerry is the #1 rated and most downloaded app in its category and the fastest way to compare and buy car insurance. We just passed our 1M customer mark in the car insurance category and we are just getting started. Jerry is replicating that frictionless experience in other car expense categories.

Join our team of curious and passionate people who love tackling real-world problems and be a part of building a revolutionary product that’s disrupting a massive market.

Jerry was founded in 2017 by serial entrepreneurs who previously built and scaled YourMechanic and has raised more than $130 million in financing.

Employee Ratings Jerry

  • Based on full-time and part-time employees only, with 33 reviewers

    Overall Rating

    Career Opportunities
    Compensation & Benefits
    Work-life balance
    Senior Management
    Culture & Values
    CEO Approval
    Recommend to a friend

    They do business with integrity and rational thinking. Overall, it's an excellent place to work, with products that are winning in the marketplace.

Reviews

  • Customer Service at Jerry Customer Service Team Lead

    2021-09-27 10:05:05.137

    Jerry is a flexible company with an awesome culture. Not your normal 9-5 job. I currently lead a customer service team in our Insurance Operations. We help our customers via call and texts and are no different from your standard insurance agency in this sense. However, joining this team you know you are more than an employee number. Working for Jerry you know you are a valued member of the team!

    We need more people! Working for a startup we are always in need of new people. People like you, who are looking for a place they enjoy going to each day. Not having enough staff is are largest con at the moment, but a problem with an easy solution!