Logo ITTrail Blazers

Complaint Specialist

About the Employer
Annual Salary

Job Description

This is a contract position for up to 6 months with one of NYS client. The location is in Bronx, NY.

Skills Desired:

  • Intermediate Excel skills
  • Fluent in Spainish (read, write and speak)
  • Ability to navigate online databases
  • Good customer service skills, including proper business phone and email etiquette

Duties:

  • Interview applicants and determine eligibility.
  • Conduct sex offender and CBC for applicants.
  • Gather and evaluate information to resolve complaints.
  • Resolve applicant related issues.
  • Communicate with outside agencies to ensure and expedite the application process for the EHV program.
  • Ensure accurate and timely responses to inquiries.
  • Promptly review and disposition reasonable accommodation requests.
  • Establish effective working relationships with internal and external customers.
  • Perform related duties as assigned.

Job Type: Contract

Salary: $22.00 - $24.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Weekend availability

COVID-19 considerations:
Candidate must be fully vaccinated

Application Question(s):

  • Can you speak write and read Spanish?

Education:

  • High school or equivalent (Preferred)

Experience:

  • Handling Complaints: 1 year (Preferred)
  • Housing specialist: 1 year (Preferred)

Work Location: One location

Speak with the employer
+91 7326582857

Employee Ratings ITTrail Blazers

  • Based on full-time and part-time employees only, with reviewers

    Overall Rating

    Career Opportunities
    Compensation & Benefits
    Work-life balance
    Senior Management
    Culture & Values
    CEO Approval
    Recommend to a friend

    They do business with integrity and rational thinking. Overall, it's an excellent place to work, with products that are winning in the marketplace.