Logo F.H. Furr Plumbing, Heating, Air Conditioning, And Electrical Inc.

Customer Service Representative - Remote

About the Employer | www.fhfurr.com
Annual Salary

Job Description

F.H. Furr is starting a virtual five-week long, fully-paid Call Center class starting on August 8th, 2022. We are looking for energetic, caring, and engaged team players to join our team!

Who Are We?

  • F. H. Furr Plumbing, Heating, A/C, and Electrical Inc. - "Absolutely the Best"
  • 2nd generation, 41-year old family-owned business with over 450 employees
  • Service Northern Virginia, Southern Maryland, and DC out of our Manassas, VA main office

Who/What Are We Looking For?

  • Minimum of 1-year experience in customer service
  • High volume inbound/outbound call experience is preferred
  • Professionally handle high volume inbound/outbound customer inquiries
  • Thoroughly and efficiently gather customer information, assess and fulfill customer needs

Core Competencies:

  • Strong verbal and written communication skills
  • Comfortable in navigating through multiple software systems and windows simultaneously
  • Ability to show empathy when responding to customers’ needs
  • Must be flexible with the ability to adapt to changes quickly
  • Multitasking and time management skills


  • Full-time


  • F.H. Furr is holding a virtual five-week long, fully-paid, training class on August 8th. 2022


  • Hourly plus uncapped commissions paid out weekly and monthly

Equipment Needed:

  • Company provided Windows-based PC or Laptop
  • Hard-wired, high-speed internet
  • Dual Monitors
  • USB Headset provided

Benefits Offered:

  • Company-paid Medical, Dental, and Vision Insurance
  • 401(K) with a generous company match
  • Company-paid disability and company-paid life insurance
  • Paid Vacations, Holidays, and Sick days

Employee Ratings F.H. Furr Plumbing, Heating, Air Conditioning, And Electrical Inc.

  • Based on full-time and part-time employees only, with 105 reviewers

    Overall Rating

    Career Opportunities
    Compensation & Benefits
    Work-life balance
    Senior Management
    Culture & Values
    CEO Approval
    Recommend to a friend

    They do business with integrity and rational thinking. Overall, it's an excellent place to work, with products that are winning in the marketplace.


  • Electrician at Fh Furr Journeyman Electrician

    2021-11-05 21:42:23.83

    Excellent pay with great co workers and managment and company

    Whole week stretch’s of on call by yourself