Regional Facilities Manager

About the Employer | www.esfm-usa.com
Annual Salary

Job Description



ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Job Summary

Required: Bilingual in English / Spanish

Job Summary:

The Regional Facilities Manager is an experienced "operator without a portfolio" that is flexible for support assignments to prospective, new and existing accounts. As a support resource, the Project Engineer will be assigned by a senior leader (RVP/RDO/VPO) to conduct surveys of potential client facilities, assist on presentations, plan and execute start-ups of new business, audit and/or re-engineer existing accounts, train management or hourly personnel, or perform other operations, program development, teaching, research, or troubleshooting assignments. The Project Engineer must be knowledgeable, experienced and fully fluent in Facilities and support service programs.

Key Responsibilities:

  • Successfully builds relationships at all levels of the client, customer and Company organizations, specifically cultivating relationships with officer level clients
  • Manages multiple business goals and priorities in the best interest of the organization as measured by Client Satisfaction and Client Retention achievements
  • Works closely with the Company’s IS Department where/as needed; recommends changes or modifications to the system for consideration
  • Collects and analyzes facility data including, occupancy data etc., develops appropriate staffing levels based on industry standards, company benchmarking and personal experience
  • Identifies and addresses "hot spots" and program issues. Identifies and develops action plans for quality and service issues
  • Implements all TouchPoint programs according to any/all business proposals, Company standard and costing
  • Performs Operations Audits as needed
  • Provides support, training and recommendations to the on-site management team
  • Provides orientation and management training to existing and new management teams. This training will include system application and day-to-day management practices
  • At the discretion of the RVP, provides as needed support including payroll transitions, marketing/ communications, operations, etc. in the area of food service and support services for the Division and the Company
  • Performs other duties as assigned

Preferred Qualifications:

  • B.S. Degree preferred; Associate's Degree required, depending on experience
  • Must be willing to work a flexible schedule that may, at times, include evenings/weekends/holidays or extended schedules such as ten days on/ four days off
  • Must be willing to be very hands on manager
  • Must be based within reasonable commuting distance of a major airport/city hub

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Req ID:1041752


Lacey Woodard

Employee Ratings ESFM

  • Based on full-time and part-time employees only, with 172 reviewers

    Overall Rating

    Career Opportunities
    Compensation & Benefits
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    Senior Management
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    CEO Approval
    Recommend to a friend

    They do business with integrity and rational thinking. Overall, it's an excellent place to work, with products that are winning in the marketplace.


  • So far so good Facilities Coordinator

    2022-01-28 10:22:34.08

    Great support and wonderful people to work with

    No commuter benefits despite needing to use public transportation to commute