How you'll help us Keep Climbing (overview & key responsibilities)
The Administrative Assistant will report to the Senior Vice President, Airport Customer Service, Cargo, GSE and Global Clean and will perform advanced, diversified, and confidential administrative duties, in addition to collaborating with team members about project and program goals. These duties require broad and comprehensive experience, a high level of interpersonal and planning skills, an ability to anticipate, and a knowledge of organizational practices. Candidates will enjoy working in an energetic and fast-paced environment, combining an ability to anticipate needs, prioritize, and work independently with strong attention to detail and a can-do positive attitude. Candidates will possess strong verbal and written communication skills, an ability to multi-task seamlessly, and strong decision-making ability. In this role, you will have daily interaction with employees at all levels both inside and outside the Company and require a high degree of professionalism and business presence.
Specific Responsibilities Include, but not limited to:
Managing a complex schedule, anticipating needs, resolving issues, and interacting positively with all involved
Exercising extensive calendar management for leaders and resolving aggressive scheduling demands
Acting as a guide and information source on procedures, processes, and practices.
Anticipating business needs and priorities, using strong interpersonal skills, planning and problem solving
Building strong rapport with peers across the organization to increase effectiveness and solve problems smoothly
Assisting with documents and plans using MS Office (Outlook, Word, Excel, and PowerPoint) including drafting and/or proofreading
Scheduling and managing larger events and meetings
Coordinating details of event planning and logistics including meetings, A/V conferencing set-up, conference rooms, presentation and materials preparation, agenda and speaker tracking, venue layouts
Completing and reconciling vouchers and expense reports in a high quality and timely way
Gathering, compiling, and reporting information relevant to leader's area of responsibility
Ordering office supplies, coordinating facilities requirements, and preparing certain reports.
Organizing domestic and international travel arrangements which includes flight reservations, hotels, etc.
Handling confidential personal and business information effectively
Keeping tabs and ensuring timely completion of a high volume of daily events and requests.
Actively contributing to a positive group atmosphere
Embracing diverse people, thinking and styles
Consistently making safety and security, of self and others, the priority
What you need to succeed (minimum qualifications)
Seven or more years previous Administrative Support required
Two years formal training may substitute for up to two years experience
Impeccable interpersonal skills are necessary to greet visitors, customers, etc.
Some travel, night and/or weekend work is anticipated
Must be performing satisfactorily in current role
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.
What will give you a competitive edge (preferred qualifications)
Knowledge of Airport Customer Service business processes and procedures is preferred