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Registration Clerk And Course Scheduler

About the Employer | www.bemidjistate.edu
Annual Salary

Job Description

Bemidji State University

invites applications for the position of:




CLASSIFICATION: Customer Service Specialist Intermediate (00139710)

OPENING DATE: June 1, 2020

BID CLOSING DATE: Monday, June 8, 2020 at 4:30 p.m.

CLOSING DATE:Applications will be accepted until the position is filled. Initial review of

applications will begin on Wednesday, June 17, 2020, so applications should be

submitted by that time for guaranteed consideration.

POSITION LOCATION: BSU – Records & Registration Office

SHIFT & SCHEDULE: Unlimited Full-time; Monday - Friday 8:00 a.m. – 4:30 p.m.


To coordinate the publication of the class schedule, train department secretaries on course input guidelines
and the course input system, monitor adherence to established campus course creation guidelines, and
facilitate all on-campus changes made after the course creation deadline to ensure proper authorization of
request. Assistance with maintaining curriculum management and EMS processes will also be provided by
this position.

This position also exists to be a subject matter expert for students, staff, faculty, alumni, and community
members on institutional and campus registration policies and procedures and coordinates office phone

This position oversees the student worker selection, responsibility distribution, time sheets, and budget. In
collaboration with the Registrar, this position plays a key role in the coordination of the annual
commencement ceremony.


1. Records and Registration Clerk

Serves as primary to the Records Office phone system. Students and other clientele receive requested

service and correct information in a friendly and efficient manner, appropriate referrals are made; requests

are accurately answered and addressed in a timely and courteous manner; release of information follows

Data Privacy Act. Provides oversight for the Records Office student worker staff. Percent of Time: 25%

2. Primary Term Course Scheduling Coordinator

Coordinates and inputs the course set up timelines, edits, and windowing for fall/spring/summer terms.

Conducts troubleshooting and analyzes course schedule to ensure scheduling protocols are being followed.

Assists with the training of departmental schedulers and provides support when needed. Percent of Time:


PCN 00139710

3. On-Campus Course Scheduler

Understanding of established campus procedures for course changes, course messages, course restrictions.

Inputs and leads appropriate changes requested after the course input deadline for departmental/divisional

staff. Cancels courses and communicate cancelation to enrolled students. Percent of Time: 15%

4. Transfer Credit Load

Exports transfer coursework from uachieve to ISRS. Enters transfer, prior learning, and special exam credits

in ISRS. Percent of Time: 20%

5. Curriculum Management and EMS Duties

Assists with curriculum management input once curriculum proposals are approved.Enters preferences in

the EMS system as needed to assist with the optimization process. Assists with uachieve grad planner set-up

and implementation. Percent of Time: 10%

6. Commencement and Other Office Duties

Assists Registrar with the coordination of commencement purchasing, communications, and recruitment of

assistance from other staff and students. Maintains Records Office website and forms. Primary

procurement agent for the Records Office. Percent of Time: 20%

MINIMUM QUALIFICATIONS: (To facilitate proper crediting, please ensure that your application /

resume clearly demonstrate fulfillment of the following minimum qualifications.)

  • Customer service skills sufficient to provide effective general and specialized office support on the
telephone, in person and through email (this requires common courtesy, tact, interest in positive problem

solving, empathy and the ability to organize ideas logically).

  • Data entry knowledge and skills sufficient to review source documents, enter data into specific data
fields, and compile, sort and verify data accuracy before entering it.
  • Knowledge of standard computer software applications such as word processing, spreadsheets,
databases, and document imaging systems along with the skills to create, modify, manage, and protect



  • Training experience.
  • Ability to solve complex situations utilizing critical thinking skills.
  • Demonstrates a knowledge of, an interest in, or experience with, diverse cultures and populations.


Constant: Repetitive arm motion; simple grasp; sitting; field of vision; midrange vision; near vision; visual

accommodation; hearing; talking.

Frequent: Crouching; fine manipulating; reaching; walking; color vision; sense of touch.

Occasional: Balancing; carrying; firm grasp; kneeling; lifting above shoulder, above waist to chest, and

below waist; pulling/pushing; squatting; standing; stooping; twisting/pivoting; depth perception;

far vision.

Internal Bid Process - Open for Bids from eligible AFSCME members from 6/1-6/8/2020. Any current

employee interested in this position and eligible to bid should submit a bid application by 4:30 p.m. on Monday,

June 8, 2020, to Teresa Hanson in the HR office at teresa.hanson@bemidjistate.edu. The bid form may be

found on the Human Resources website at: https://www.bemidjistate.edu/offices/human-resources/current-


PCN 00139710

Public Application Process - Apply for Vacancy Posting 40461 on the Minnesota Management and Budget

website: http://mn.gov/mmb/careers/

If you are unable to apply online, please contact the job information line at 651.259.3637

For additional information about the application process, go to http://www.mn.gov/careers

Note: Internal bid applications will beconsidered prior to filling the position via the public application process

and, therefore, may be closed due to contractual obligations.

If you have questions about the position, contact Kim Gourneau at Kim.Gourneau@bemidjistate.edu.

If you have questions about this posting or submitting a bid or application, contact Teresa Hanson at


All employees must comply with department and institution procedures and policies, MnState policies and

procedures, as well as local, state and federal laws, regulations, guidelines and business and industry standards.

This description is intended to indicate the kinds of tasks and level of work difficulty required of the position. It

is not intended to limit or modify the right of any supervisor to assign, direct and control the work of employees

under his/her supervision. The use of a particular expression or illustration describing duties shall not be held

to exclude other duties not mentioned that are of similar level of difficulty. In accordance with the Minnesota

State Colleges and Universities (MnState) Vehicle Fleet Safely Program, employees driving on university or

college business, when using a rental or state vehicle, shall be required a Vehicle Use Agreement form and

consent to a Motor Vehicle Records check annually.

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