Logo Ascend Technologies

Operations Assistant - Entry Level (Remote)

About the Employer | www.teamascend.com
Annual Salary

Job Description

Operations Assistant (Remote)

Ascend Technologies is a rapidly growing Managed Service Provider based in Chicago. We help clients make IT investments with confidence and support their team with a dedicated, trusted staff committed to excellence. Our team is growing together because we focus on success for our clients, and each other.

We have an opportunity available for an Operations Assistant.This personwill work hand in hand with the Operations Manager of Salesforce Consulting & Application Solutions performing tasks and services to support effective and efficient business operations. This is the perfect role for someone who is motivated to learn and contribute within a fast-paced environment. We're looking a great communicator and a natural desire to help others. You'll continue building our company brand and as Ascend continues to grow, you will have the opportunity to consistently learn new skills and develop professionally. We always seek to promote from within, allowing employees to advance their career.

Day-to-Day Responsibilities:

  • Facilitate Vendor/Contractor Relationships
  • Assist with onboarding vendors and contractors and maintain accurate and up-to-date files, contracts, records, and documentation
  • Assist with monthly reconciliation of contractor’s time with invoices and approval process
  • Assist with time entry Vendor Time Tracking systems (Agile, Fieldglass)
  • Assist with monthly verification of expense reports and approval process
  • Facilitate payment of vendors, which may include verification of federal ID numbers, reviewing purchase orders, and resolving discrepancies
  • Payroll Administration
  • Assist with payroll functions including verifying timely submission and accuracy of employee time weekly
  • Administrative Tasks
  • Answer frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management
  • Assist with the management and tracking of Salesforce certifications, programs, vouchers, etc
  • Assist with design, implementation and ongoing management of operations processes and policies (i.e creation and maintenance of assignments, billing milestones, NDA’s/MSA’s, etc.)

Your Skills and Experience

  • Excellent verbal and written communication
  • Excellent interpersonal skills
  • Excellent organizational skills and attention to detail
  • Ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy
  • Proficient with Microsoft Office Suite

This is a full-time position. We provide our team a generous benefits package. We offer medical (Blue Cross of IL), dental, vision, life & disability insurance, flexible spending accounts, voluntary accident and illness coverage, legal services, and 401k w/employer match. Ascend also extends a flexible time off policy to provide employees a healthy balance of life's demands.

Ascend Technologies is an equal opportunity employer. We believe prosperity is driven by the diversity of our employees. We celebrate authenticity and provide a safe and inclusive environment for all.

The information you submit will be reviewed promptly! If it is determined you could be successful in this role, we will contact you for an interview. Thank you so much for your time.


Ascend Technologies Recruiting Team


Employee Ratings Ascend Technologies

  • Based on full-time and part-time employees only, with 15 reviewers

    Overall Rating

    Career Opportunities
    Compensation & Benefits
    Work-life balance
    Senior Management
    Culture & Values
    CEO Approval
    Recommend to a friend

    They do business with integrity and rational thinking. Overall, it's an excellent place to work, with products that are winning in the marketplace.


  • Awesome Tech Company IT Support Analyst

    2021-11-11 13:38:26.707

    - Very flexible when it comes to time off and remote work. - Company helps you grow in your tech career whether to stay and grow within the company or go out and work in another. - The workplace environment is so welcoming and feels like you are in a family rather than an employee. -Bonuses after completing certifications that company pays. - Great in person atmosphere at the Chicago office. - Training is really taught in depth for the most part. - Work with tech (if you love tech)

    - Shifts are not all in the regular 9am - 5pm, I guess this is a con for some people. - The pay is average, but they invest a lot in you and your professional career