Logo Arapahoe County, CO

Business Support Specialist

About the Employer | www.co.arapahoe.co.us
Annual Salary

Job Description

Our Mission: Arapahoe County Department of Human Services (ACDHS) builds strong communities by promoting the safety, independence and stability of individuals and families.

Our Vision:To end the cycle of poverty and prevent abuse and neglect of children and vulnerable adults (using an integrated Two-Generation approach)

ACDHS uses an integrated Two-Generation (2Gen) approach to address all of the basic human services needs of the entire family unit. The 2Gen approach begins with a mindset focused on family-centered program design, continues with the alignment of services and resources within the department as well as across multiple organizations, resulting in coordinated services to children and adults together (family) in order to create long term stability and sustainability.

The 2Gen approach builds well-being for families by focusing equally and intentionally on high-quality services in five areas of focus: early childhood education, adult education and employment pathways, economic security, health and well-being and social capital. This approach will help us achieve our core mission of breaking the generational cycle of poverty, preventing neglect and abuse and building strong communities.

The Business Support Specialist performs a variety of tasks, under limited supervision, to administratively support the Child and Adult Protection Services (CAPS) Division. Typically, each individual will specialize in one role and duties may rotate based on business needs.


  • Act as a liaison between the Administrative Support area and CAPS and other Human Services departments while providing direct clerical support to designated program areas

  • Collects, reviews, analyzes complex and/or confidential data and prepares reports, charts, and other presentation materials

  • Responds to, or routes non-routine or confidential inquiries from external or internal sources with correspondence or other messaging

  • Takes lead on special projects and participates in program areas process improvements

  • Records meetings/takes notes as needed

  • Takes lead on establishing community connections and resources for CAPS

  • Acts as a liaison between CAPS and external community partners to share or request information/records

  • Schedules and coordinates meetings/events

  • Purchases/orders office supplies and tracks other expenses

Skills, Abilities and Competencies:

  • Knowledge of basic office procedures and equipment; ability to learn various computer software applications, i.e., CBMS, TRAILS, VISION, ICM, etc. and a demonstrated proficiency with Word, Outlook and Excel software programs is required. Must be able to type 50 wpm.

  • Ability to demonstrate fiscal responsibility.

  • Ability to maintain a high level of professionalism and demonstrate leadership skills.

  • Ability to effectively maintain a high level of communication skills both verbally and in writing and pay high attention to detail.

  • Ability to effectively make independent decisions, multi-task, prioritize and utilize critical thinking skills.

  • Complete 20 hours of relevant training per year.

Behavioral Competencies (these are required for all positions at ACG):



Education and Experience:

  • High School or GED equivalent
  • 4+ years experience working with the public in a service-related field
  • Any equivalent combination of education and work experience that satisfy the requirements of the job may be considered.

Preferred Education and Experience:

  • Experience with Child Welfare best practice standards
  • Experience with related State/Federal Regulations
  • Experience with Trails database systems and related Human Services databases

Supplemental Information

Must also successfully pass pre-employment criminal background and motor vehicle check and post-employment fingerprint check.

Possession of a valid Class "R" Colorado Driver's License or the ability to obtain one within two weeks of employment.

The salary grade listed is the full salary range for the Business Support Specialist position. Please note that the hiring salary will typically be near the lower end of the pay range listed.

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Toll Free Applicant Technical Support:

If you experience technical difficulty with the NEOGOV system (i.e. uploading or attaching documents to your online application), call NEOGOV technical support at 855-524-5627. Helpful hints: if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.

Some positions may qualify for thePublic Service Loan Forgiveness Program. For more information, go to:

BENEFITS:As a Regular Full-Time employee at Arapahoe County Government, you are eligible for benefits such as:

  • Medical, Dental, and Vision Insurance
  • Life and Supplemental Life Insurance
  • Short and Long Term Disability
  • Mandatory Pension Plan
  • Deferred Compensation Plan
  • Pre-paid Legal Services
  • Vacation and Sick Leaves
  • Holiday pay
  • Training and Educational Reimbursement Opportunities

Employee Ratings Arapahoe County, CO

  • Based on full-time and part-time employees only, with 77 reviewers

    Overall Rating

    Career Opportunities
    Compensation & Benefits
    Work-life balance
    Senior Management
    Culture & Values
    CEO Approval
    Recommend to a friend

    They do business with integrity and rational thinking. Overall, it's an excellent place to work, with products that are winning in the marketplace.


  • great place to work HRM

    2021-04-28 11:03:29.217

    work life balance , great people, dedicated to support the community

    same as any other company - rather look at the glass as half full, than half empty