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Dispatch Associate

About the Employer | www.amr.net
  • AMR
  • Colorado Springs, CO
Annual Salary

Job Description

More Information about this Job:


$19.00 per hour

We're hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers.

What we can offer you:

Flexible schedule - day and night shifts

Tuition Reimbursement

401(k) with Company match

Employee Discount Programs

Health, Dental, Vision, Life and Disability Insurance available for full-time employees

  • Dispatchers will proficiently monitor and respond to calls and emails using established call handling time leveraging the communication and information management system to deliver excellent customer support to providers, facilities and member representatives.
  • Use appropriate methods to schedule, assign, review and route transportation requests.
  • Clearly document communications following protocols and processes, and properly identify and escalate issues as necessary.
  • Effectively communicate trip data including confirmations, routing time, issues and performance.
  • Dispatchers will work collaboratively and in a professional manner with all allied health and public safety personnel as well as your fellow coworkers.
  • Successful Dispatchers will demonstrate organization, multitasking and time management skills.

Minimum RequiredQualifications:
  • High school diploma or equivalent (GED)
  • Some work experience, preferably in dispatch or routing calls in customer service

Why Choose AMR?AMR is one of Global Medical Response 's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com. Learn how our values are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers .

EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
More Information about this Job:
The Company offers benefit eligible employees medical, dental and vision coverage as well as Paid Time Off, disability plans, paid holidays and a 401(k) retirement plan.

Salary: 19.00 per hour

Employee Ratings AMR

  • Based on full-time and part-time employees only, with 1669 reviewers

    Overall Rating

    Career Opportunities
    Compensation & Benefits
    Work-life balance
    Senior Management
    Culture & Values
    CEO Approval
    Recommend to a friend

    They do business with integrity and rational thinking. Overall, it's an excellent place to work, with products that are winning in the marketplace.


  • Quality and Hardworking Emergency Medical Technician (EMT)

    2022-07-11 15:41:12.687

    Experience is great, Amazing Management, High Expectations, and Path to Success

    GMR making changes that don’t make sense to ground providers.